Disclaimer
Tolerance Seyahat Turizm ve Organizasyon Anonim Şirketi (“Lufer Tour”) is a B2C tour operator delivering cruises on the boats it operates directly. This Disclaimer transparently sets out the boundaries of our services and our operational change rights.
1. Operational Change Right
Due to sea/weather conditions, force majeure and operational necessity, Lufer Tour reserves the following rights:
- Tour-time change — notified at least 6 hours in advance by e-mail/SMS.
- Departure-pier change — e.g. Cibali instead of Kabataş. Notified the same way.
- Route change — based on sea conditions, coast-guard orders or weather.
- Tour cancellation — Buyer is offered an alternative date or 100% refund.
2. Adverse Weather
Cancellations due to rain, storm, fog, high waves, southerly winds (lodos) or other adverse conditions are resolved at the Buyer's choice — alternative date or full refund.
3. Force Majeure
In cases of natural disaster, terrorism, epidemic, war, government/administrative decisions, sea/air traffic restrictions, Lufer Tour bears no fault liability; the Buyer is offered an alternative date or 100% refund.
4. Third-Party Services
For transfers, add-on activities or services other than the boats we operate, liability rests with the relevant provider; Lufer Tour acts as an intermediary and clearly identifies the registered operator for such services.
5. Information Accuracy
All website information is published in good faith and kept current. Should a material error appear in price, time or route, Lufer Tour reserves the right of correction; corrections do not affect already confirmed bookings.
6. Limitation of Liability
Lufer Tour's liability under this Agreement is limited to the amount paid by the Buyer for the relevant booking. Indirect damages, loss of profit and moral damage claims are excluded.
Last updated: 2026-04-28